“Esta persona me hace enojar” es una expresión común; el enojo surge cuando alguien nos altera. Esta transición de nuestro estado “no enojado” a “enojado” es casi imperceptible.

“No es personal” es una frase de uso común cuando estamos haciendo comentarios o compartiendo malas noticias con alguien, normalmente sobre algo relacionado con el trabajo. Sabemos que cuando nos tomamos las cosas personalmente, nuestro cerebro reacciona con nuestro mecanismo de defensa animal que nos protege inmediatamente de cualquier forma de agresión. Incluso si lo que percibimos como agresión son palabras, nuestro sistema genera adrenalina, envía sangre a nuestras extremidades y comienza nuestra respuesta de lucha o huida.

“It’s not personal”, is a commonly used phrase when we are either giving feedback or sharing bad news with someone about something at work.  We know that when we take things personally our brain reacts with our animal defense mechanism immediately protecting us from any form of aggression.  Even if what we perceive as aggression is words, our system generates adrenaline, sends blood to our limbs and starts up our fight or flight response. 

Todos sabemos que la soledad no es nada agradable. Cuando estamos solos y tenemos esa sensación de no estar conectados, las emociones negativas surgen fácilmente e incluso pueden llevarnos al punto de sentirnos deprimidos o completamente desmotivados. ¿Pero estamos haciendo algo al respecto?

We all know that loneliness is not a nice thing. When we are lonely and we have that feeling of not being connected, negative emotions easily arise and can even hold us to the degree of feeling depressed or completely demotivated. But are we reaching out?

“You must hear the very same thing over and over again” my coachee said, as we finished the session.  I have to admit, he caught me off guard and caused me to pause.  I think one of the things I have learned in my years of coaching through helping and challenging people in different situations, stages of their lives and parts of the world, is that there are no two people that share the exact same situation, thoughts or ideas.

Being a good communicator is more than being able to speak clearly and effectively. There are three things you learn in coaching that can take your communication skills to the next level  

Listen. Observe. Accept. Move.

There is a fine line between constructive criticism and just flat out disapproval. Being on the receiving end can either be helpful or make you defensive. We are all born with the ability to express ourselves; we all know how to display emotions and we all communicate them, unfortunately we are not all equipped with the same ability of knowing exactly when we should communicate certain thoughts, feelings or suggestions, I call it tact. Some are born with it; and others, well sadly it takes a lifetime.